Shipping Policy

Shipping Policy

All rubber sandals are shipped from Vietnam. We work with a global team of manufacturers and shipping services to get your order from the site to your door.

Once you buy, we’ll send you an order confirmation email, with some important details like order number, order summary, total cost, and chosen shipping address.

1. Shipping carrier:

Viettel post, saigonbay

Your order is shipped to your door. Or your office. Or wherever. When it’s on the way, you should receive a shipping confirmation email.

2. SHIPPING & HANDLING

Production Time: All orders are processed within 1 – 3 business days. For all package delivery times, a 'business day' is considered any day Monday - Friday and does not include public holidays and weekends
Shipping Time: From 12 – 15 business days.

3. ESTIMATED DELIVERY TIME (Starting from when the order is confirmed)

Delivery Time: 13 – 18 business days.
Tracking Number: It takes 4 days to receive a domestic tracking code in Vietnam, and 12 days to receive a detailed tracking code for your order via USPS or UPS.
Shipping costs: $4.99 per item.
Insurance: Commit to refund 100% if not receive after 30 days.

Remember, we only ship in business days, excluding National Holidays.